倿§ãªã°ããŒãã«ç£æ¥ã«ãããŠè£œåãšãµãŒãã¹ã®åè¶æ§ã確ä¿ããããã®ãå質管çããã»ã¹ãæ¹æ³è«ããã¹ããã©ã¯ãã£ã¹ã«é¢ããå æ¬çãªã¬ã€ãã
å質管çã®ç¿åŸïŒããã»ã¹ãšãã¹ããã©ã¯ãã£ã¹ã®ããã®ã°ããŒãã«ã¬ã€ã
仿¥ã®çžäºæ¥ç¶ãããã°ããŒãã«åžå Žã«ãããŠãå質管çïŒQCïŒã¯æãéèŠã§ããåã«ååãçç£ãããããµãŒãã¹ãæäŸãããããã ãã§ã¯ãã¯ãååã§ã¯ãªããé¡§å®¢ã®æåŸ ãæºããããããã¯ãããè¶ ããããšãä¿èšŒããããšããæç¶çãªæåã®ããã«äžå¯æ¬ ã§ãããã®ã¬ã€ãã§ã¯ãäžçäžã®å€æ§ãªç£æ¥ã«é©çšå¯èœãªå質管çã®ããã»ã¹ãæ¹æ³è«ããã¹ããã©ã¯ãã£ã¹ã«ã€ããŠå æ¬çã«æŠèª¬ããŸãã
å質管çãšã¯ïŒ
å質管çïŒQCïŒãšã¯ã補åããµãŒãã¹ãç¹å®ã®å質èŠä»¶ãæºãããŠããããšãä¿èšŒããããã«çšããããäœç³»çãªããã»ã¹ã§ãã補åãããã»ã¹ãæ€æ»ã詊éšãåæããæ¬ é¥ã確ç«ãããåºæºããã®éžè±ãç¹å®ããããšãå«ã¿ãŸããQCã®æçµçãªç®æšã¯ãæ¬ é¥ã®ãã補åãåºæºã«æºããªããµãŒãã¹ãæçµé¡§å®¢ã«å±ãã®ãé²ãããšã§ãã
å質管çã¯ããã°ãã°å質ä¿èšŒïŒQAïŒãšæ··åãããŸããäž¡è ãšãå質åäžãç®æããã®ã§ããããã®ã¢ãããŒãã¯ç°ãªããŸããQAãããããæ¬ é¥ãçºçããã®ãé²ãããšã«çŠç¹ãåœãŠãã®ã«å¯ŸããQCã¯ãã§ã«çºçããæ¬ é¥ãç¹å®ãä¿®æ£ããããšã«çŠç¹ãåœãŠãŸãããã®ããã«èããŠã¿ãŠãã ãããQAã¯ããã¢ã¯ãã£ãïŒäºé²çïŒã§ãããQCã¯ãªã¢ã¯ãã£ãïŒå¯Ÿå¿çïŒã§ããçæ³çã«ã¯ãQAãšQCã®äž¡æ¹ãå æ¬çãªå質ãããžã¡ã³ãã·ã¹ãã ïŒQMSïŒã®äžéšãšããŠå°å ¥ãããã¹ãã§ãã
ã°ããŒãã«åãããäžçã«ãããå質管çã®éèŠæ§
ã°ããŒãã«åã¯ãç«¶äºãšé¡§å®¢ã®æåŸ ãé«ããŸãããã°ããŒãã«åžå Žã§äºæ¥ãå±éããäŒæ¥ã¯ã以äžã®ãããªæ°å€ãã®èª²é¡ã«çŽé¢ããŠããŸãã
- 倿§ãªé¡§å®¢ããŒãºïŒ ç°ãªãæåãå°åããæ¥ãé¡§å®¢ã®æ§ã ãªæåŸ ã«å¿ããããšã
- è€éãªãµãã©ã€ãã§ãŒã³ïŒ å°ççã«åæ£ãããµãã©ã€ã€ãŒãããŒãããŒå šäœã®å質ã管çããããšã
- å€åããèŠå¶èŠä»¶ïŒ æ§ã ãªåœã§ç°ãªãåè³ªåºæºãèŠå¶ã«æºæ ããããšã
- ç«¶äºã®æ¿åïŒ åªããå質ã®è£œåããµãŒãã¹ãæäŸããããšã§ãç«¶åä»ç€Ÿãšã®å·®å¥åãå³ãããšã
广çãªå質管çããã»ã¹ã¯ãäŒæ¥ããããã®èª²é¡ãå æããããã€ãã®å©ç¹ãéæããã®ã«åœ¹ç«ã¡ãŸãã
- 顧客æºè¶³åºŠã®åäžïŒ é¡§å®¢ã®æåŸ ãæºããããããã¯ãããè¶ ããé«å質ã®è£œåããµãŒãã¹ãæäŸããããšã
- ã³ã¹ãåæžïŒ æ¬ é¥ãæçŽããä¿èšŒè«æ±ãæå°éã«æããããšã
- ãã©ã³ãè©äŸ¡ã®åäžïŒ 顧客ããã®ä¿¡é Œãšãã€ã€ãªãã£ãæ§ç¯ããããšã
- åžå Žã·ã§ã¢ã®æ¡å€§ïŒ åªããå質ãæäŸããããšã§ç«¶äºäžã®åªäœæ§ãåŸãããšã
- èŠå¶éµå®ïŒ ç°ãªãåœã§èŠæ±ãããåè³ªåºæºãèŠå¶ãæºããããšã
äž»èŠãªå質管çããã»ã¹
å°å ¥ãããå ·äœçãªQCããã»ã¹ã¯ãæ¥çã補åããŸãã¯ãµãŒãã¹ã«ãã£ãŠç°ãªããŸããããããã»ãšãã©ã®çµç¹ã§å ±éããããã€ãã®äžæ žçãªããã»ã¹ããããŸãã
1. åè³ªåºæºã®å®çŸ©
å質管çã®æåã®ã¹ãããã¯ãæç¢ºã§æž¬å®å¯èœãªåè³ªåºæºãå®çŸ©ããããšã§ãããããã®åºæºã¯ã補åããµãŒãã¹ã®èš±å®¹ãããå質ã¬ãã«ãç¹å®ãããã®ã§ããã以äžãå«ã¿ãŸãã
- æ§èœïŒ 補åããµãŒãã¹ãæå³ãããæ©èœãã©ã®çšåºŠããŸãæãããã
- ä¿¡é Œæ§ïŒ 補åããµãŒãã¹ã®äžè²«æ§ãšä¿¡é Œæ§ã
- èä¹ æ§ïŒ 補åããµãŒãã¹ã®å¯¿åœã
- ç¹åŸŽïŒ 補åããµãŒãã¹ã®ç¹æ§ãšå±æ§ã
- çŸèŠ³ïŒ è£œåããµãŒãã¹ã®å€èгãšãã¶ã€ã³ã
- é©åæ§ïŒ 補åããµãŒãã¹ãç¹å®ã®èŠä»¶ãã©ã®çšåºŠæºãããŠãããã
- ä¿å®æ§ïŒ 補åããµãŒãã¹ãä¿®çãŸãã¯ç¶æããéã®å®¹æãã
äŸïŒ èªåè»æ¥çã§ã¯ãåè³ªåºæºãšããŠè»äž¡ã®èš±å®¹æåºã¬ã¹ã¬ãã«ãå®ããããããšããããŸãããã®åºæºã¯èŠå¶æ©é¢ã«ãã£ãŠå®çŸ©ãããç¹å®ã®åžå Žã§è»äž¡ã販売ããããã«ã¯æºããå¿ èŠããããŸãããšãŒãããã®ãŠãŒãæåºã¬ã¹åºæºãç±³åœã®EPAåºæºãèããŠã¿ãŠãã ãããã°ããŒãã«ãªèªåè»ã¡ãŒã«ãŒã¯ããããã®ç°ãªãããããéèŠãªåºæºãæºããè»äž¡ãèšèšããªããã°ãªããŸããã
2. æ€æ»ãšè©Šéš
æ€æ»ãšè©Šéšã¯ãæ¬ é¥ãåè³ªåºæºããã®éžè±ãç¹å®ããããã«äœ¿çšãããéèŠãªQCããã»ã¹ã§ãããããã®ããã»ã¹ã«ã¯ä»¥äžãå«ãŸããŸãã
- ç®èŠæ€æ»ïŒ 補åããµãŒãã¹ãèŠèŠçã«èª¿ã¹ãå·ããžãã¿ãäœçœ®ãããªã©ã®ç®ã«èŠããæ¬ é¥ãæ¢ãããšã
- æ©èœè©ŠéšïŒ 補åããµãŒãã¹ã®æ©èœããã¹ãããæå³ããéãã«åäœããããšã確èªããããšã
- å¯žæ³æž¬å®ïŒ 補åã®å¯žæ³ã枬å®ããæå®ãããå ¬å·®ãæºãããŠããããšã確èªããããšã
- ææè©ŠéšïŒ ææã®ç¹æ§ããã¹ãããèŠæ±ããã仿§ãæºãããŠããããšã確èªããããšã
- æ§èœè©ŠéšïŒ æ§ã ãªæ¡ä»¶äžã§ã®è£œåããµãŒãã¹ã®æ§èœãè©äŸ¡ããããšã
äŸïŒ è¡£æåã¡ãŒã«ãŒã¯ã瞫補ãçå°ããŸãã¯ãµã€ãºã®æ¬ é¥ã«ã€ããŠè¡£é¡ãæ€æ»ããããšããããŸãããŸããæŽæ¿¯åŸã«è²ã耪ããªãããšã確èªããããã«ãæè²å ç¢åºŠè©Šéšãè¡ãããšããããŸãã
3. çµ±èšçå·¥çšç®¡çïŒSPCïŒ
çµ±èšçå·¥çšç®¡çïŒSPCïŒã¯ãçµ±èšçææ³ãçšããŠããã»ã¹ãç£èŠã»ç®¡çããæ¹æ³ã§ããSPCã¯ãããã»ã¹æ§èœã«é¢ããããŒã¿ãåéãããã®ããŒã¿ãåæããŠåŸåããã¿ãŒã³ãç¹å®ãããããŠæ¬ é¥ãé²ãããã®æ¯æ£æªçœ®ãè¬ããããšãå«ã¿ãŸãã管çå³ã¯ãããã»ã¹æ§èœãèŠèŠçã«è¿œè·¡ãã蚱容ç¯å²ããã®éžè±ãç¹å®ããããã«SPCã§äžè¬çã«äœ¿çšãããããŒã«ã§ãã
äŸïŒ 飲æã®ç¶è©°ãå·¥å Žã§ã¯ãç¶ã®å å¡«ã¬ãã«ãç£èŠããããã«SPCã䜿çšããããšããããŸããæéãšãšãã«å å¡«ã¬ãã«ã远跡ããããšã§ãå å¡«ããã»ã¹ã«åé¡ãããããšã瀺ãåŸåããã¿ãŒã³ãç¹å®ããäžé©åãªå å¡«ã¬ãã«ã®ç¶ãçç£ããåã«æ¯æ£æªçœ®ãè¬ããããšãã§ããŸããããã¯ãäžçäžã®ç°ãªãã¡ãŒãã«æ³ãšã€ãŒãã»ãã³ãæ³ãæ±ãéã«ç¹ã«éèŠã§ãã
4. æ ¹æ¬åå åæ
æ¬ é¥ãåè³ªåºæºããã®éžè±ãç¹å®ãããå Žåããã®æ ¹æ¬åå ãçªãæ¢ããããšãéèŠã§ããæ ¹æ¬åå åæïŒRCAïŒã¯ãåé¡ã®æ ¹æ¬çãªåå ãç¹å®ããããã®äœç³»çãªããã»ã¹ã§ããæ ¹æ¬åå ã«å¯ŸåŠããããšã§ãäŒæ¥ã¯å°æ¥åæ§ã®åé¡ãåçºããã®ãé²ãããšãã§ããŸããäžè¬çãªRCAã®ææ³ã«ã¯ããªããªãåæïŒ5 WhysïŒãç¹æ§èŠå å³ïŒç³å·ãã€ã¢ã°ã©ã ãšãåŒã°ããïŒããã¬ãŒãåæãªã©ããããŸãã
äŸïŒ ãœãããŠã§ã¢äŒç€Ÿã¯ããœãããŠã§ã¢ã®ãã°ã®åå ã調æ»ããããã«RCAã䜿çšããããšããããŸããã³ãŒãã£ã³ã°ãšã©ãŒãèšèšäžã®æ¬ é¥ãªã©ã®æ ¹æ¬åå ãç¹å®ããããšã§ãå°æ¥ã®ãªãªãŒã¹ã§åæ§ã®ãã°ãçºçããã®ãé²ãããã®å€æŽã宿œã§ããŸãã
5. æ¯æ£æªçœ®ã»äºé²æªçœ®ïŒCAPAïŒ
æ¯æ£æªçœ®ã»äºé²æªçœ®ïŒCAPAïŒã¯ãæ¢åã®åé¡ãä¿®æ£ããããã®æªçœ®ïŒæ¯æ£æªçœ®ïŒãšãå°æ¥ã®åé¡ãé²ãããã®æªçœ®ïŒäºé²æªçœ®ïŒã宿œããããã»ã¹ã§ããCAPAã«ã¯ä»¥äžãå«ãŸããŸãã
- åé¡ã®ç¹å®ïŒ 察åŠãå¿ èŠãªåé¡ãæç¢ºã«å®çŸ©ããããšã
- åå ã®èª¿æ»ïŒ åé¡ã®æ ¹æ¬åå ãç¹å®ããããšã
- èšç»ã®çå®ïŒ åé¡ãä¿®æ£ããåçºãé²ãããã®èšç»ãäœæããããšã
- èšç»ã®å®æœïŒ èšç»ãå®è¡ã«ç§»ãããšã
- æå¹æ§ã®æ€èšŒïŒ èšç»ã广çã§ããããšã確èªããããã«çµæãç£èŠããããšã
äŸïŒ 補è¬ã¡ãŒã«ãŒã¯ãçç£ã©ã€ã³ã§ã®æ±æåé¡ã«å¯ŸåŠããããã«CAPAã宿œããããšããããŸããããã«ã¯ãè£ çœ®ã®æŽæµãæ¶æ¯ãªã©ã®æ¯æ£æªçœ®ã®ã»ããããå³ããè¡çãããã³ã«ã宿œãããªã©ã®äºé²æªçœ®ãå«ãŸããå¯èœæ§ããããŸãã
6. ææžåãšèšé²ä¿æ
培åºããææžåãšèšé²ä¿æã¯ã广çãªå質管çã«äžå¯æ¬ ã§ããããã«ã¯ããã¹ãŠã®QCããã»ã¹ãæ€æ»çµæã詊éšããŒã¿ãæ ¹æ¬åå åæãããã³CAPAæªçœ®ã®ææžåãå«ãŸããŸããæ£ç¢ºãªèšé²ã¯ãåè³ªç®¡çæŽ»åã®èšŒæ ãæäŸããåŸåã®ç¹å®ã鲿ã®è¿œè·¡ãããã³ç£æ»ã®ãµããŒãã«äœ¿çšã§ããŸãã
äŸïŒ èªç©ºå®å®ã¡ãŒã«ãŒã¯ãèªç©ºæ©éšåã«å¯ŸããŠå®æœããããã¹ãŠã®æ€æ»ã詊éšãåæã®è©³çްãªèšé²ãä¿æããªããã°ãªããŸããããããã®èšé²ã¯ãèŠå¶èŠä»¶ãžã®æºæ ã瀺ããèªç©ºæ©ã®å®å šæ§ã確ä¿ããããã«äžå¯æ¬ ã§ãã
å質管çã®æ¹æ³è«ãšèŠæ Œ
äŒæ¥ã广çãªå質管çããã»ã¹ãå°å ¥ããéã«æéãšãªããããã€ãã®æ¹æ³è«ãšèŠæ ŒããããŸãã
1. ISO 9000
ISO 9000ã¯ãå質ãããžã¡ã³ãã·ã¹ãã ïŒQMSïŒã«é¢ããåœéèŠæ Œã®ãã¡ããªãŒã§ããçµç¹ã補åããµãŒãã¹ã®äžè²«ããå質ãä¿èšŒããQMSã確ç«ããç¶æããããã®ãã¬ãŒã ã¯ãŒã¯ãæäŸããŸããISO 9001ã¯ISO 9000ãã¡ããªãŒã®äžã§æãåºãèªèãããŠããèŠæ Œã§ãããQMSã®èŠä»¶ãèŠå®ããŠããŸããISO 9001èªèšŒãååŸããããšã¯ãäŒæ¥ã®å質ãžã®ã³ãããã¡ã³ãã瀺ããã°ããŒãã«åžå Žã§ã®ä¿¡é Œæ§ãé«ããããšãã§ããŸãã
ã°ããŒãã«ãªé¢é£æ§ïŒ ISO 9000ã¯äžçäžã§èªèãããå°å ¥ãããŠããŸããæ§ã ãªæ¥çã®äŒæ¥ããå質ãžã®ã³ãããã¡ã³ãã瀺ããé¡§å®¢ã®æåŸ ã«å¿ããããã«ãã®èŠæ Œãæ¡çšããŠããŸããäŸãã°ããšãŒããããžã®èŒžåºãç®æãäžåœã®è£œé äŒç€Ÿã¯ããšãŒãããã®åè³ªåºæºãžã®æºæ ã蚌æããããã«ISO 9001èªèšŒãååŸããããšããããŸãã
2. ã·ãã¯ã¹ã·ã°ã
ã·ãã¯ã¹ã·ã°ãã¯ãããã»ã¹ã®ã°ãã€ããæžããããšã«ãã£ãŠå質ãåäžãããããã®ããŒã¿é§ååã®æ¹æ³è«ã§ããæ¬ é¥ã100äžåã®æ©äŒããã3.4åã®ã¬ãã«ãŸã§æå°åããããšã§ãã»ãŒå®ç§ãªå質ãéæããããšãç®æããŸããã·ãã¯ã¹ã·ã°ãã¯ãDMAICïŒå®çŸ©ã枬å®ãåæãæ¹åã管çïŒãšåŒã°ããæ§é åãããã¢ãããŒããå©çšããŠãæ¬ é¥ã®æ ¹æ¬åå ãç¹å®ããæé€ããŸãã
ã°ããŒãã«ãªé¢é£æ§ïŒ ã·ãã¯ã¹ã·ã°ãã¯ãè£œé æ¥ããµãŒãã¹æ¥ãå»çæ©é¢ã§äžççã«åºã䜿çšãããŠããŸããäŸãã°ãã€ã³ãã®ã³ãŒã«ã»ã³ã¿ãŒã¯ãé話åŠçæéãççž®ããåå解決çãåäžãããããšã§é¡§å®¢ãµãŒãã¹ãæ¹åããããã«ã·ãã¯ã¹ã·ã°ãã䜿çšããããšããããŸããåæ§ã«ããã©ãžã«ã®ç é¢ã¯ãå»çéèª€ãæžãããæ£è ã®å®å šãåäžãããããã«ã·ãã¯ã¹ã·ã°ãã䜿çšããããšããããŸãã
3. ãªãŒã³çç£æ¹åŒ
ãªãŒã³çç£æ¹åŒã¯ã補é ããã»ã¹ã«ãããç¡é§ãæé€ããå¹çãåäžãããããã®æ¹æ³è«ã§ãã補åããµãŒãã¹ã«ä»å 䟡å€ãäžããªã掻åãç¹å®ããæé€ããããšã«çŠç¹ãåœãŠãŠããŸãããªãŒã³ã®ååã«ã¯ãããªã¥ãŒã¹ããªãŒã ãããã³ã°ããžã£ã¹ãã€ã³ã¿ã€ã ïŒJITïŒåšåº«ç®¡çãç¶ç¶çæ¹åïŒã«ã€ãŒã³ïŒãªã©ããããŸãã
ã°ããŒãã«ãªé¢é£æ§ïŒ ãªãŒã³çç£æ¹åŒã¯ãç¹ã«è£œé æ¥ãç©æµæ¥çã«ãããŠãäžçäžã®æ§ã ãªæ¥çã®çµç¹ã§å®è·µãããŠããŸãããªãŒã³ã®ååã䜿çšããæ¥æ¬ã®èªåè»ã¡ãŒã«ãŒã¯ãçç£ããã»ã¹ãåçåããŠç¡é§ãåæžããå¹çãåäžãããã³ã¹ããåæžããããšããããŸãã
4. ç·åçå質管çïŒTQMïŒ
ç·åçå質管çïŒTQMïŒã¯ãçµç¹ã®ããããåŽé¢ã«ãããç¶ç¶çãªæ¹åã匷調ããçµå¶å²åŠã§ããTQMã¯ã顧客æºè¶³ãåŸæ¥å¡ã®åç»ãããã³ããã»ã¹æ¹åã«çŠç¹ãåœãŠãŠããŸããããããããžã¡ã³ãããçŸå Žã®åŸæ¥å¡ãŸã§ãçµç¹ã®ããããã¬ãã«ã§ã®å質ãžã®ã³ãããã¡ã³ããèŠæ±ãããŸãã
ã°ããŒãã«ãªé¢é£æ§ïŒ TQMã®ååã¯ãäžçäžã®ããããèŠæš¡ãšæ¥çã®çµç¹ã«é©çšå¯èœã§ããè€æ°ã®åœã§äºæ¥ãå±éããããã«ãã§ãŒã³ã¯ãäžè²«ããŠã²ã¹ãã®æåŸ ãè¶ ããããšã«çŠç¹ãåœãŠãããšã§ã顧客ãµãŒãã¹ãæ¹åããåŸæ¥å¡ã®ãšã³ã²ãŒãžã¡ã³ããé«ããåçæ§ãåäžãããããã«TQMãæ¡çšããããšãã§ããŸãã
5. æ¥çç¹æã®èŠæ Œ
ISO 9000ã®ãããªäžè¬çãªåè³ªèŠæ Œã«å ããŠãå€ãã®æ¥çã«ã¯ç¬èªã®ç¹å®ã®åè³ªèŠæ ŒãèŠå¶ããããŸããäŸãšããŠã¯ä»¥äžã®éãã§ãã
- èªç©ºå®å®ïŒ AS9100
- èªåè»ïŒ IATF 16949
- é£åã»é£²æïŒ ISO 22000, HACCP
- å»çæ©åšïŒ ISO 13485
- å»è¬åïŒ GMP
ãããã®æ¥çã§äºæ¥ãå±éããäŒæ¥ã¯ã補åããµãŒãã¹ã®å質ãšå®å šæ§ã確ä¿ããããã«ããããã®ç¹å®ã®èŠæ Œã«æºæ ããå¿ èŠããããŸãã
广çãªå質管çã®å°å ¥ïŒãã¹ããã©ã¯ãã£ã¹
广çãªå質管çããã»ã¹ãå°å ¥ããããã«ã¯ã以äžã®ãã¹ããã©ã¯ãã£ã¹ãèæ ®ããŠãã ããã
- çµå¶é£ã®ã³ãããã¡ã³ããåŸãïŒ å質管çã«ã¯åŒ·åãªãªãŒããŒã·ããã®ãµããŒããå¿ èŠã§ããçµå¶é£ã¯å質ãåªå ãã广çãªQCããã»ã¹ãå°å ¥ã»ç¶æããããã«å¿ èŠãªãªãœãŒã¹ãæäŸããªããã°ãªããŸããã
- åŸæ¥å¡ãå·»ã蟌ãïŒ ããããã¬ãã«ã®åŸæ¥å¡ãå質管çã®åãçµã¿ã«é¢äžãã¹ãã§ããåŸæ¥å¡ããã®ãã£ãŒãããã¯ãæ¹åææ¡ã奚å±ããŸãã
- åŸæ¥å¡ããã¬ãŒãã³ã°ããïŒ åŸæ¥å¡ãQCããã»ã¹ã广çã«çè§£ãã宿œããããã«å¿ èŠãªãã¬ãŒãã³ã°ãæäŸããŸãã
- æç¢ºãªã³ãã¥ãã±ãŒã·ã§ã³ãã£ãã«ã確ç«ããïŒ æ¬ é¥ã®å ±åãæ å ±ã®å ±æãæ¯æ£æªçœ®ã®èª¿æŽã®ããã«ãæç¢ºãªã³ãã¥ãã±ãŒã·ã§ã³ãã£ãã«ãæŽåãããŠããããšã確èªããŸãã
- ããŒã¿ã«åºã¥ããæææ±ºå®ãè¡ãïŒ æã蟌ã¿ãæèŠã§ã¯ãªããããŒã¿ãšåæã«åºã¥ããŠæ±ºå®ãäžããŸãã
- ç¶ç¶çã«æ¹åããïŒ å質管çã¯ç¶ç¶çãªããã»ã¹ã§ããQCããã»ã¹ã广çã§ããç¶ããããã«ãç¶ç¶çã«ç£èŠããæ¹åããŸãã
- 宿çã«ç£æ»ããïŒ QCããã»ã¹ã®æå¹æ§ãè©äŸ¡ããæ¹åç¹ãç¹å®ããããã«ã宿çãªå éšããã³å€éšç£æ»ã宿œããŸãã
- ãã¯ãããžãŒã掻çšããïŒ çµ±èšçå·¥çšç®¡çïŒSPCïŒãœãããŠã§ã¢ãèªå詊éšããŒã«ãå質ãããžã¡ã³ãã·ã¹ãã ïŒQMSïŒãªã©ã®æè¡ãœãªã¥ãŒã·ã§ã³ãå°å ¥ããå¹çãšæ£ç¢ºæ§ãåäžãããŸãã
- äºé²ã«çŠç¹ãåœãŠãïŒ ããããæ¬ é¥ãçºçããã®ãé²ãããšã«éç¹ã眮ããŸããããã¯ãæ¬ é¥ãçºçããåŸã«ç¹å®ããŠä¿®æ£ãããããè²»çšå¯Ÿå¹æãé«ãã§ãã
- æåçãªéãã«é©å¿ããïŒ ã°ããŒãã«ãªç°å¢ã§äºæ¥ãå±éããéã¯ãå質管çã«åœ±é¿ãäžããå¯èœæ§ã®ããæåçãªéãã«æ³šæããŠãã ãããäŸãã°ãã³ãã¥ãã±ãŒã·ã§ã³ã¹ã¿ã€ã«ãæš©åšã«å¯Ÿããæ åºŠã¯æåã«ãã£ãŠç°ãªãå ŽåããããŸãã
çŸä»£ã®å質管çã«ããããã¯ãããžãŒã®åœ¹å²
ãã¯ãããžãŒã¯ãçŸä»£ã®å質管çã«ãããŠãŸããŸãéèŠãªåœ¹å²ãæãããŠããŸããèªåæ€æ»ã·ã¹ãã ãããŒã¿åæããŒã«ãããã³ã¯ã©ãŠãããŒã¹ã®å質ãããžã¡ã³ãã·ã¹ãã ã¯ãäŒæ¥ãå質ã管çããæ¹æ³ãå€é©ããŠããŸããäž»èŠãªæè¡ç鲿©ã«ã¯ä»¥äžãå«ãŸããŸãã
- èªåæ€æ»ïŒ ã³ã³ãã¥ãŒã¿ããžã§ã³ã𿩿¢°åŠç¿ããç®èŠæ€æ»ã¿ã¹ã¯ãèªååããããã«äœ¿çšãããéåºŠãšæ£ç¢ºæ§ãåäžãããŠããŸãã
- ãªã¢ã«ã¿ã€ã ããŒã¿åæïŒ ããŒã¿åæããŒã«ã¯ãããã»ã¹æ§èœã«é¢ãããªã¢ã«ã¿ã€ã ã®æŽå¯ãæäŸããäŒæ¥ãåé¡ãè¿ éã«ç¹å®ãã察åŠããããšãå¯èœã«ããŸãã
- ã¯ã©ãŠãããŒã¹ã®QMSïŒ ã¯ã©ãŠãããŒã¹ã®å質ãããžã¡ã³ãã·ã¹ãã ã¯ãå質ããŒã¿ãšããã»ã¹ãäžå åããè€æ°ã®å Žæãéšéã«ããã£ãŠå質ã管çããããããŸãã
- ã¢ãã®ã€ã³ã¿ãŒãããïŒIoTïŒïŒ IoTã»ã³ãµãŒã䜿çšããŠãç°å¢æ¡ä»¶ãç£èŠããåšåº«ã远跡ããè£œåæ§èœã«é¢ããããŒã¿ãåéããããšãã§ããŸãã
- 人工ç¥èœïŒAIïŒïŒ AIã䜿çšããŠãæ¬ é¥ãäºæž¬ããããã»ã¹ãæé©åãã顧客äœéšãããŒãœãã©ã€ãºããããšãã§ããŸãã
ãããã®ãã¯ãããžãŒã掻çšããããšã§ãäŒæ¥ã¯å質管çããã»ã¹ã®å¹çãæ£ç¢ºæ§ãããã³æå¹æ§ãåäžãããããšãã§ããŸãã
å質管çã®æªæ¥
å質管çã®æªæ¥ã¯ãããã€ãã®ãã¬ã³ãã«ãã£ãŠæšé²ãããå¯èœæ§ãé«ãã§ãã
- èªååã®é²å±ïŒ 人工ç¥èœãšããããå·¥åŠã®é²æ©ã«çœåŒãããèªååã¯å質管çã«ãããŠãã倧ããªåœ¹å²ãæããç¶ããã§ãããã
- ããŒã¿åæãžã®ãããªã泚åïŒ ããŒã¿åæã¯ãåŸåã®ç¹å®ãæ¬ é¥ã®äºæž¬ãããã³ããã»ã¹ã®æé©åã«ãããŠãããã«éèŠã«ãªãã§ãããã
- äºé²ãžã®éç¹åïŒ äŒæ¥ã¯ãåã«æ¬ é¥ãç¹å®ããŠä¿®æ£ããã ãã§ãªããããããæ¬ é¥ãçºçããã®ãé²ãããšã«ãŸããŸãçŠç¹ãåœãŠãããã«ãªãã§ãããã
- ã³ã©ãã¬ãŒã·ã§ã³ã®åŒ·åïŒ ãµãã©ã€ãã§ãŒã³å šäœã§å質ã確ä¿ããããã«ã¯ããµãã©ã€ã€ãŒãè£œé æ¥è ã顧客éã®ã³ã©ãã¬ãŒã·ã§ã³ãããéèŠã«ãªãã§ãããã
- æç¶å¯èœæ§ïŒ å質管çã«ã¯ã廿£ç©ã®åæžãè³æºã®ç¯çŽãªã©ãæç¶å¯èœæ§ã«é¢ããèæ ®äºé ããŸããŸãçµã¿èŸŒãŸããããã«ãªãã§ãããã
çµè«
å質管çã¯ã仿¥ã®ã°ããŒãã«åžå Žã§äºæ¥ãå±éããããããçµç¹ã«ãšã£ãŠäžå¯æ¬ ãªèŠçŽ ã§ããå ç¢ãªQCããã»ã¹ãæ¹æ³è«ãããã³ãã¹ããã©ã¯ãã£ã¹ãå°å ¥ããããšã§ãäŒæ¥ã¯è£œåãšãµãŒãã¹ã®åè¶æ§ã確ä¿ãã顧客æºè¶³åºŠãé«ããã³ã¹ããåæžããç«¶äºäžã®åªäœæ§ãåŸãããšãã§ããŸãããã¯ãããžãŒãåãå ¥ããæ°ããªãã¬ã³ããåžžã«ææ¡ããããšã¯ãä»åŸæ°å¹Žéãå質管çã«ããããªãŒããŒã·ããã®å°äœãç¶æããããšããçµç¹ã«ãšã£ãŠäžå¯æ¬ ã§ããæé©ãªæåã®ããã«ã¯ã察象åžå Žã®ç¹å®ã®æåçããã³å°åçèŠä»¶ã«åãããŠå質管çã®å®è·µãé©å¿ãããããšãå¿ããªãã§ãã ããã